“Fintech firm Klarna says 90% of its employees are using generative AI daily”
May 15, 2024
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- Fintech firm Klarna says over 87% of its employees are using generative AI tools, including OpenAI’s ChatGPT and its own internal AI assistant.
- The biggest users of generative AI in the company are those in non-technical groups, including communications (92.6%), marketing (87.9%), and legal (86.4%), Klarna said.
- Klarna has been touting AI as a major boon to its bottom line as the company has pushed to steer its narrative away from the heady days of 2020 and 2021.
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AI is the future. Get ready for it.